Adobe is out with a software update for its Creative Cloud apps that solves a serious issue that some Mac users were seeing after upgrading to macOS Big Sur – CPU usage around 100%. Read on for details and how to get this Creative Cloud bug fix.

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After updating to macOS Big Sur, some Mac users – seemingly more with the 16-inch MacBook Pro – saw a problem where Creative Cloud background processes were using almost 100% of the CPU and affected machines’ fans would run at full tilt.

Users noticed it was the CCXProcess and CCLibrary background processes that were causing the problem by checking out Activity Monitor.

Last week Adobe tracked down the problem and today a new update has a resolution. Adobe employee Mariia confirmed CCXProcess 4.1.3 is the update that includes the Creative Cloud bug fix.

You can check if you’ve gotten the update on your Mac by opening the Creative Cloud Mac app > click Creative Cloud in the menu bar > About Creative Cloud.

Adobe Creative Cloud For 10.7 Macos

Notably, the only piece of Adobe’s CC that is optimized for M1 Macs is Lightroom (Premiere M1 support and more in beta), while the rest of the suite gaining official support is still in the works.

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Find current information on Creative Cloud support for various Mac OS X versions here. And learn how to install previous versions of Creative Cloud apps if needed.

For information on the most current version of Creative Cloud, see What's new in Creative Cloud.

For details about supported software and hardware, see Creative Cloud system requirements.

What version of Mac OS X do I need for the 2015 release of Creative Cloud?

The 2015 release of Creative Cloud requires Mac OS X 10.9 or later. If you have an older version of Mac OS X, upgrade your operating system.

For answers to questions about compatibility between Mac OS X 10.11 and Creative Cloud applications, see Mac OS X El Capitan compatibility FAQ.

Adobe Creative Cloud For 10.7 Mac

To find the version of Mac OS X you have installed, do the following:

• From the Apple menu, choose About This Mac. The version number of the Mac OS you're using appears directly below the words 'OS X.'

For details, visit Mac OS X version and build information on your Mac.

Adobe Creative Cloud For 10.7 Macbook Pro

Visit the Mac App Store to upgrade to the latest version of Mac OS X. Follow the onscreen instructions to begin your upgrade. If you don’t have broadband access, you can also upgrade your Mac at any Apple Retail Store.

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