NOTE:

Between mid October 2019 and mid February 2020 everyone in the Army was migrated to use their PIV Authentication certificate for Email access. You no longer use the Email certificate for Enterprise Email or any CAC enabled websites

Installing DOD Certificates. When SecureAuth prompts for a CAC or PIV certificate your webserver is actually matching the client side SSL certificates with the certificates that are installed on your SecureAuth appliance. In order to check these client side certificates we need to install the root and intermediate certificates on the appliance.

Mac users who choose to upgrade (or already have upgraded) to Mac OS Catalina (10.15.x) or Big Sur (11.xx.x) will need to uninstall all 3rd Party CAC enablers per https://militarycac.com/macuninstall.htm AND reenable the native smart card ability (very bottom of macuninstall link above)

When I try to log into the AF Portal, I get 'No Client Certificate presented #555.240230d6.2328c0' When I try DFAS MyPay, I get 'myPay SmartCard error: 403.7. The page requires a client certificate. Go to the Cross-Certificate Chaining Issue page to download two zip files (i.e.CertificatesPKCS7v4.1u4DoD.zip and unclass-irca1dodrootca2.zip, then use the File Import Certificate option to add the certificates to the 'login' keychain. All DoD Intermediate Certificates are available for download (one-by-one) from the DoD PKI Management. Open each certificate individually, tap the arrow next to the Trust Settings, click the first drop down menu and select Always Trust, then close the Window and enter your Mac password when prompted. If you have any DOD Root CA certificates with blue around the border of the certificate icon, delete those as well. Select the DOD Class 3 CAC CA certificate if prompted and click OK. Ensure your CAC is inserted in the reader and double click on the message to be read. With the CAC installed, this function is transparent to the user. Department of Defense Public Key Infrastructure (PKI) Air Force Common Access Card (CAC) and PKI Usage Quick.

If you purchased your Mac with OS Catalina (10.15.x) or Big Sur (11.xx.x) already installed, you can skip the uninstall part above and follow the instructions below.

6 'high level' steps needed, follow down the page to make this a painless systematic process

Step 1: Is your CAC reader Mac friendly?

Visit the USB Readers page to verify the CAC reader you have is Mac friendly.

Visit the USB-C Readers page to verify the CAC reader you have is Mac friendly.

'Some, not all' CAC readers may need to have a driver installed to make it work.

NOTE: Readers such as: SCR-331 & SCR-3500A may need a firmware update (NO OTHER Readers need firmware updates).

Information about these specific readers are in Step 2

Step 2: Can your Mac 'see' the reader?

Plug the CAC reader into an open USB port before proceeding, give it a few moments to install

Step 2a: Click the Apple Icon in the upper left corner of the desktop, select 'About This Mac'

Step 2b: Click 'System Report...' (button)

Step 2c: Verify the CAC reader shows in Hardware, USB, under USB Device Tree. Different readers will show differently, most readers have no problem in this step. See Step 2c1 for specific reader issues.

Step 2c1: Verify firmware version on your SCR-331, SCR-3310 v.20, GSR-202, 202V, 203, or SCR-3500a reader. If you have a reader other than these 6, Proceed directly to step 3

Step 2c1a-SCR-331 reader

If your reader does not look like this, go to the next step.

In the 'Hardware' drop down, click 'USB.' On the right side of the screen under 'USB Device Tree' the window will display all hardware plugged into the USB ports on your Mac. Look for “SCRx31 USB Smart Card Reader.” If the Smart Card reader is present, look at 'Version' in the lower right corner of this box: If you have a number below 5.25, you need to update your firmware to 5.25. If you are already at 5.25, your reader is installed on your system, and no further hardware changes are required. You can now Quit System Profiler and continue to Step 3.

Step 2c1b-SCR-3310 v2.0 reader

If your reader does not look like this, go to the next step.

In the 'Hardware' drop down, click 'USB.' On the right side of the screen under 'USB Device Tree' the window will display all hardware plugged into the USB ports on your Mac. Look for “SCR3310 v2.0 USB Smart Card Reader.” If the Smart Card reader is present, look at 'Version' in the lower right corner of this box: If you have a number below 6.02, it will not read the 'G+D FIPS 201 SCE 7.0' CAC on Mac OS 11.xx.x or 10.15.7. I contacted HID (the company that makes these readers) on 14 DEC 2020 to find a way to update the firmware to 6.02. They said there is not firmware update for the reader. If your reader is older, you may need a new one. Please look at: https://militarycac.com/usbreaders.htm to find a compatible one. If you are already at version 6.02, your reader should work fine on your Mac and no further hardware changes are required. You can now Quit System Profiler and continue to Step 3.

Step 2c1c-SCR-3500A reader

If you have the SCR3500A P/N:905430-1 CAC reader,you may need to install this driver, as the one that installs automatically will not work on most Macs. Hold the control key [on your keyboard] when clicking the .pkg file [with your mouse], select [the word] Open

Step 3: Verify which version of MacOS you have?

(You need to know this information for step 6)

Step 3a: Click the Apple Icon in the upper left corner of your desktop and select 'About This Mac'

Step 3b: Look below Mac OS X for: Example: Version 10.X.X, or 11.X

Step 4: Figure out which CAC (ID Card) you have

(You need to know this information for step 6)

Look at the top back of your ID card for these card types. If you have any version other than the six shown below, you need to visit an ID card office and have it replaced. All CACs [other than these six] were supposed to be replaced prior to 1 October 2012.

Find out how to flip card over video

Step 5: Install the DoD certificates (for Safari and Chrome Users)

Go to Keychain Access

Click: Go (top of screen), Utilities, double click Keychain Access.app

(You can also type: keychain access using Spotlight (this is my preferred method))

Select login (under Keychains),and All Items (under Category).

Download the 5 files via links below (you may need to <ctrl> click, select Download Linked File As... on each link) Save to your downloads folder

Please know... IF You have any DoD certificates already located in your keychain access, you will need to delete them prior to running the AllCerts.p7b file below.

https://militarycac.com/maccerts/AllCerts.p7b,

https://militarycac.com/maccerts/RootCert2.cer,

https://militarycac.com/maccerts/RootCert3.cer,

https://militarycac.com/maccerts/RootCert4.cer, and

Double click each of the files to install certificates into the login section of keychain

Select the Kind column, verify the arrow is pointing up, scroll down to certificate, look for all of the following certificates:

DOD EMAIL CA-33 through DOD EMAIL CA-34,

DOD EMAIL CA-39 through DOD EMAIL CA-44,

DOD EMAIL CA-49 through DOD EMAIL CA-52,

DOD EMAIL CA-59,

DOD ID CA-33 through DOD ID CA-34,

DOD ID CA-39 through DOD ID CA-44,

DOD ID CA-49 through DOD ID CA-52,

DOD ID CA-59

DOD ID SW CA-35 through DOD ID SW CA-38,

DOD ID SW CA-45 through DOD ID SW CA-48,

DoD Root CA 2 through DoD Root CA 5,

DOD SW CA-53 through DOD SW CA-58, and

DOD SW CA-60 through DOD SW CA-61

NOTE: If you are missing any of the above certificates, you have 2 choices,

1. Delete all of them, and re-run the 5 files above, or

2. Download the allcerts.zip file and install each of the certificates you are missing individually.

Errors:

Error 100001 Solution

Error 100013 Solution

You may notice some of the certificates will have a red circle with a white X . This means your computer does not trust those certificates

You need to manually trust the DoD Root CA 2, 3, 4, & 5 certificates

Double click each of the DoD Root CA certificates, select the triangle next to Trust, in the When using this certificate: select Always Trust, repeat until all 4 do not have the red circle with a white X.

You may be prompted to enter computer password when you close the window

Once you select Always Trust, your icon will have a light blue circle with a white + on it.

The 'bad certs' that have caused problems for Windows users may show up in the keychain access section on some Macs. These need to be deleted / moved to trash.

The DoD Root CA 2 & 3 you are removing has a light blue frame, leave the yellow frame version. The icons may or may not have a red circle with the white x

If you have tried accessing CAC enabled sites prior to following these instructions, please go through this page before proceeding

Clearing the keychain (opens a new page)

Please come back to this page to continue installation instructions.

Step 5a: DoD certificate installation instructions for Firefox users

NOTE: Firefox will not work on Catalina (10.15.x), or last 4 versions of Mac OS if using the native Apple smartcard ability

Download AllCerts.zip, [remember where you save it].

Af Portal No Client Certificate Presented

double click the allcerts.zip file (it'll automatically extract into a new folder)

Option 1 to install the certificates (semi automated):

From inside the AllCerts extracted folder, select all of the certificates

<control> click (or Right click) the selected certificates, select Open With, Other...

In the Enable (selection box), change to All Applications

Select Firefox, then Open

You will see several dozen browser tabs open up, let it open as many as it wants..

You will eventually start seeing either of the 2 messages shown next

If the certificate is not already in Firefox, a window will pop up stating 'You have been asked to trust a new Certificate Authority (CA).'

Check all three boxes to allow the certificate to: identify websites, identify email users, and identify software developers

or

'Alert This certificate is already installed as a certificate authority.' Click OK

Once you've added all of the certificates...
• Click Firefox (word) (upper left of your screen)
• Preferences
• Advanced (tab)
• Press Network under the Advanced Tab
• In the Cached Web Content section, click Clear Now (button).
• Quit Firefox and restart it

Option 2 to install the certificates (very tedious manual):

Click Firefox (word) (upper left of your screen)

Preferences

Advanced (tab on left side of screen)

Certificates (tab)

View Certificates (button)

Authorities (tab)

Import (button)

Browse to the DoD certificates (AllCerts) extracted folder you downloaded and extracted above.

Cac Reader No Client Certificate Presented

Note: You have to do this step for every single certificate

Note2: If the certificate is already in Firefox, a window will pop up stating: 'Alert This certificate is already installed as a certificate authority (CA).' Click OK

Note3: If the certificate is not already in Firefox, a window will pop up stating 'You have been asked to trust a new Certificate Authority (CA).'

Check all three boxes to allow the certificate to: identify websites, identify email users, and identify software developers

Once you've added all of the certificates...
• Click Firefox (word) (upper left of your screen)
• Preferences
• Advanced (tab)
• Press Network under the Advanced Tab
• In the Cached Web Content section, click Clear Now (button).
• Quit Firefox and restart it

Step 6: Decide which CAC enabler you can / want to use

Only for Mac El Capitan (10.11.x or older)

After installing the CAC enabler, restart the computer and go to a CAC enabled website

NOTE: Mac OS Sierra (10.12.x), High Sierra (10.13.x), Mojave (10.14.x), Catalina (10.15.x), and Big Sur (11.1) computers no longer need a CAC Enabler.

Try to access the CAC enabled site you need to access now

Mac support provided by: Michael Danberry

Military Cac For Mac, No Client Certificate Presented

utilizing an Intel chip. If you have the new M1 chip, please look here for support

Big Sur [11.x]

Released on 12 November 2020

I have Mac OS Big Sur on an Intel based Mac, and am able to access CAC enabled websites using the native smart card, and adding the DoD certificates from step 5 on https://militarycac.com/macnotes.htm

Mac OS 11.xx.x would not read the 'G+D FIPS 201 SCE 7.0' CAC with the SCR-3310 v2.0 reader with firmware Version below 6.02. So, if your reader is below 6.02, you may need to purchase a new reader.

If you are having problems unlocking your settings in System Preferences due to it not accepting your administrator password or your CAC seemed to have stopped working after upgrading to Big Sur, please verify if your Mac has a T2 Security Chip. If your computer does, then reset your SMC (System Management Control) by powering down your computer, then holding the power button for 10 seconds. Then turn your computer on, you've just reset your SMC. This information was found at: https://support.apple.com/en-us/HT203127.

I ordered a new Mac on 12 November 2020 with the non Intel chip (M1) my findings from this computer can be seen on this page. My only 'fear' with the new chip is compatibility with Virtual Machines (running Windows for certain DoD websites)

Mac users who upgraded to Mac OS Big Sur (11.xx) need to uninstall all 3rd Party CAC enablers per https://militarycac.com/macuninstall.htm

If you purchased your Mac with Big Sur (Intel chip), you can skip the Macuninstall page, and go directly to the MacNotes page

How to sign a PDF using Adobe

Please verify these settings on your Mac:

Open an Adobe PDF file,

Select the words Adobe Reader [or Acrobat Reader] (at the top of the screen)

Click Preferences

Under Categories, scroll down to Signatures

In the Creation and Appearance section, click More

Make sure Enable CryptoTokenKit framework support is checked.

You also need to changethe Default Signing Format from PKCS#7-Detached toCAdES-Equivalent

Close Adobe Reader

Double click an Adobe PDF file you need to sign

Problems accessing DTS?

You have to use the Safari web browser (Chrome has not worked for anyone)

Select the Show Details (button)

Click the link titled: visit this website

Click the button that shows: Visit Website

Enter your computer password, [you are manually adding the web address to your keychain access].

Click Update Settings (button)

DTS should now open for you.

I have added some sites I know are having this issue here. You can download the certificates you need. Then will only need to double click it and do a manual trust on them.

Here's How to manually trust the certificate(s): Double click the certificate, select the triangle next to Trust, in the When using this certificate: select Always Trust.

Air Force and Coast Guard users who utilize VMware Horizon need to update their client

Here is the link:

https://my.vmware.com/web/vmware/downloads/details?downloadGroup=CART21FQ1_MAC_543&productId=863&rPId=44670

Look here for installation steps

You will see in Table 1 that no CAC enablers are compatible with Mac OS Big Sur.

Discounted prices on the programs mentioned below can be viewed here

* In the VirtualBox Graphical User Interface (GUI), click on USB (small icon in the list of devices).
* Then check 'Enable USB Controller' and 'Enable USB EHCI controlling.'
* Lowest on the beach, you'll see a list of icons to your right. Check first. A box appears 'a new filter'. Check it.
* By clicking on the icon below, representative of a USB plug with a +, you'll see a list of drivers.
* Select the one that corresponds to your USB drive. Check it added in the filter window.

CAC Readers: With a variety of CAC readers available today there are also a variety of issues. The SCR series of CAC readers work very well. The SCR-331 reader may need a Firmware Update. See several different models of USB CAC readers here. You will see a small note on some of the readers to show you how to make them compatible with your Mac.

.

Military Cac For Mac No Client Certificate Presented Free

Air Force users look here for some helpful information

No Client Certificate Presented Windows 10

Navy users look here for some specific information

Big Sur (11.x) users with M1 chip, utilize the Big Sur support page

Catalina (10.15.x) users, utilize the Catalina support page

Mojave (10.14.x) users, utilize the Mojave support page

High Sierra (10.13.x) users, utilize the High Sierra support page

Sierra (10.12.x) users, utilize the Sierra support page

El Capitan (10.11.x) users, utilize the El Capitan support page

Yosemite (10.10.x) users, utilize the Yosemite support page

Mavericks (10.9.x) users, utilize the Mavericks support page

Mountain Lion (10.8.x) users, utilize the Mountain Lion support page

Lion (10.7.x) users, utilize the Lion support page

Snow Leopard (10.6.x) users, utilize the Snow Leopard support page

Leopard (10.5.x) users, utilize the Leopard support page

Tiger (10.4.x) users, utilize the Tiger support page

If you are still having problems, contact us